Epe, The Neterlands  |  +31578614657 | info@premiumriskengineering.com

Coaching activities for Product and liability risks

Premium risk engineering provides coaching and support for liability for insurers and insurance brokers. The coaching activities can be provided in combination with the consultancy for risk engineering services for (product) liability delivery. The scope of coaching covers:
· Product risks including recall/dismantling
· General; employees liability including safety.

The main area’s for coaching and knowledge exchange include:
· Systems, methodologies and operating procedures /guidelines
· Training and coaching of employees .

Structure for Product Risk Control

Coaching for systems and methodologies
· Technical loss analysis of liability losses and definition of loss factors
· Technical insight in risks associated with specific products; product groups; markets, etc.
· Quick and effective risk analysis guidelines and tools for underwriting
Risk assessment structure for (risk engineering) desk tops and site assessments.

Training /coaching
Training and coaching of liability underwriters, or liability brokers for instance for:
- risk assessment of basic risk conditions
- impact of specific risk conditions and enforcement, like legal conditions
- learning from losses
- industrial processes with specific hazards
· Training and coaching of claims handlers, risk engineers regarding loss data input
· Training and coaching of underwriters and engineers regarding credible scenario’s
· Training and coaching of risk engineers regarding product risks and liability risks and how to perform risk assessment and hazard analysis.

Example / Best Practice
Food company XYZ is a global leader in food ingredients. The company was faced with numerous product liability losses and customer complaints despite a well-structured quality organization and a HACCP hazard analysis process. The losses resulted primary in recall by their customers.

The product risk control plan included a combination of site risk assessments with analysis of losses and customers complaints. HACCP’s (food hazard analysis) in many countries do not include performance risks as colour and appearance issue. For this reason a training was organised for all (local) quality managers to focus on all relevant product risks instead on food safety only. For recall management a workshop for the management team was organised to analyse the main exposure and to define the action measures in case of an own recall, or a recalls by their customers.

For contact and/or more information for similar coaching and support services for general liability, or property damage- business interruption contact Premium risk engineering info@premiumriskengineering.com